{"id":4124,"date":"2019-11-11T08:40:31","date_gmt":"2019-11-11T06:40:31","guid":{"rendered":"http:\/\/www.donsp.sk\/donsp\/?page_id=4124"},"modified":"2025-05-19T08:10:27","modified_gmt":"2025-05-19T06:10:27","slug":"podnetystaznosti-na-poskytovanie-zs","status":"publish","type":"page","link":"https:\/\/www.donsp.sk\/donsp\/informacie\/podnetystaznosti-na-poskytovanie-zs\/","title":{"rendered":"Podnety\/s\u0165a\u017enosti na poskytovanie ZS"},"content":{"rendered":"<p><strong>Podnety\/s\u0165a\u017enosti na poskytovanie zdravotnej starostlivosti<\/strong><\/p>\n<p>Do p\u00f4sobnosti \u017dilinsk\u00e9ho\u00a0 samospr\u00e1vneho kraja patr\u00ed i rie\u0161enie podan\u00ed podnetov ob\u010danov na nespokojnos\u0165 s poskytovan\u00edm zdravotnej starostlivosti.<\/p>\n<p>Podnety s\u00fa\u00a0 vybavovan\u00e9 pod\u013ea\u00a0 z\u00e1kona \u010d. 576\/2004 Z. z. o zdravotnej starostlivosti, slu\u017eb\u00e1ch s\u00favisiacich s poskytovan\u00edm zdravotnej starostlivosti a o zmene a doplnen\u00ed niektor\u00fdch z\u00e1konov v znen\u00ed neskor\u0161\u00edch predpisov so zameran\u00edm na dodr\u017eiavanie povinnosti poskytovate\u013ea zdravotnej starostlivosti z ustanoven\u00ed z\u00e1kona \u010d. 578\/2004 Z. z. o poskytovate\u013eoch zdravotnej starostlivosti, zdravotn\u00edckych pracovn\u00edkoch, stavovsk\u00fdch organiz\u00e1ci\u00e1ch v zdravotn\u00edctve a o zmene a doplnen\u00ed niektor\u00fdch z\u00e1konov v znen\u00ed neskor\u0161\u00edch predpisov.<\/p>\n<p>Podnety sa m\u00f4\u017eu t\u00fdka\u0165 nasledovn\u00fdch oblast\u00ed:<\/p>\n<ul>\n<li>Neopr\u00e1vnen\u00e9 platby za zdravotn\u00fa starostlivos\u0165 a slu\u017eby s\u00favisiace so zdravotnou starostlivos\u0165ou<\/li>\n<li>Nezverejnen\u00fd cenn\u00edk a nes\u00falad vydan\u00fdch pr\u00edjmov\u00fdch dokladov\u00a0 s\u00a0n\u00edm.<\/li>\n<li>Nedodr\u017eiavanie ordina\u010dn\u00fdch hod\u00edn a hod\u00edn na prednostn\u00e9 vy\u0161etrenie.<\/li>\n<li>Zdravotn\u00e1 dokument\u00e1cia pacienta- uchov\u00e1vanie, odovzdanie nov\u00e9mu lek\u00e1rovi a z\u00edskavanie inform\u00e1ci\u00ed\u00a0 z\u00a0nej.<\/li>\n<li>Rajoniz\u00e1cia \u2013 ur\u010denie obvodu poskytovate\u013eov \u2013 v\u0161eobecn\u00fd lek\u00e1r pre dospel\u00fdch , v\u0161eobecn\u00fd lek\u00e1r pre deti a dorast, gynekol\u00f3g a zubn\u00fd lek\u00e1r.<\/li>\n<li>Odmietnutie zdravotnej starostlivosti pacientovi.<\/li>\n<li>Odst\u00fapenie od poskytovania zdravotnej starostlivosti zo strany lek\u00e1ra a zo strany pacienta.<\/li>\n<li>Neinformovanie pacienta a z\u00e1konn\u00e9ho z\u00e1stupcu zo strany poskytovate\u013ea.<\/li>\n<li>Prev\u00e1dzkovanie zdravotn\u00edckeho zariadenia bez povolenie na poskytovanie zdravotnej starostlivosti.<\/li>\n<li>Nesplnenie podmienok na person\u00e1lne zabezpe\u010denie a materi\u00e1lno- technick\u00e9 vybavenie zdravotn\u00edckych zariaden\u00ed.<\/li>\n<\/ul>\n<p><strong>Podnet m\u00f4\u017ee ob\u010dan poda\u0165 p\u00edsomne (po\u0161tou alebo priamo na podate\u013eni DONsP),\u00a0 alebo elektronickou po\u0161tou na emailov\u00fa adresu<br \/>\n<\/strong><a href=\"mailto:sekretariat@donsp.sk\"><strong>sekretariat@donsp.sk<\/strong><\/a><\/p>\n<p><strong>Pri pod\u00e1van\u00ed\u00a0 p\u00edsomn\u00e9ho PODNETU\u00a0je potrebn\u00e9 uvies\u0165:<\/strong><\/p>\n<ul>\n<li>Meno a\u00a0priezvisko, adresu, pr\u00edpadne telefonick\u00fd alebo emailov\u00fd kontakt osoby, ktor\u00e1 podnet pod\u00e1va<\/li>\n<li>identifika\u010dn\u00e9 \u00fadaje o lek\u00e1rovi alebo nemocnici<\/li>\n<li>opis probl\u00e9mu s ur\u010den\u00edm \u010dasov\u00e9ho obdobia.<\/li>\n<\/ul>\n<p><strong>Ako postupova\u0165 pri podozren\u00ed z\u00a0nedostato\u010dnej alebo chybnej zdravotnej starostlivosti zo strany zdravotn\u00edckeho pracovn\u00edka<\/strong><\/p>\n<p>Ak m\u00e1 pacient, pr\u00edpadne pozostal\u00ed po\u0161koden\u00e9ho pochybnosti o tom, \u010di zdravotn\u00edcky pracovn\u00edk poskytol spr\u00e1vne o\u0161etrenie, mo\u017eno sa obr\u00e1ti\u0165 na\u00a0<a href=\"http:\/\/www.udzs-sk.sk\/\"><strong>\u00darad pre doh\u013ead nad zdravotnou starostlivos\u0165ou<\/strong><\/a>. Podnet treba posla\u0165 p\u00edsomne alebo elektronicky. Ob\u010dania sa m\u00f4\u017eu obr\u00e1ti\u0165 na \u00farad, ke\u010f s\u00fa nespokojn\u00ed so zdravotnou starostlivos\u0165ou, ktor\u00e1 im bola poskytnut\u00e1, maj\u00fa v\u00fdhrady k lie\u010dbe, stanoveniu diagn\u00f3zy, postupu lek\u00e1ra, pretrv\u00e1vaj\u00fa u nich zdravotn\u00e9 \u0165a\u017ekosti a podobne. Podnet by mal obsahova\u0165 meno, priezvisko, adresu, pr\u00edpadne telefonick\u00fd kontakt osoby, ktor\u00e1 podnet pod\u00e1va, \u010falej identifika\u010dn\u00e9 \u00fadaje o lek\u00e1rovi alebo nemocnici a opis probl\u00e9mu s ur\u010den\u00edm \u010dasov\u00e9ho obdobia.<\/p>\n<p>\u00darad n\u00e1sledne\u00a0 \u00a0pre\u0161etr\u00ed, \u010di bola zdravotn\u00e1 starostlivos\u0165 poskytnut\u00e1 spr\u00e1vne, v zmysle z\u00e1kona. \u201eTeda, \u010di boli vykonan\u00e9 v\u0161etky zdravotn\u00e9 v\u00fdkony na spr\u00e1vne ur\u010denie choroby so zabezpe\u010den\u00edm v\u010dasnej a \u00fa\u010dinnej lie\u010dby s cie\u013eom uzdravenia osoby alebo zlep\u0161enia stavu osoby pri zoh\u013eadnen\u00ed s\u00fa\u010dasn\u00fdch poznatkov lek\u00e1rskej vedy\u201c. \u00darad m\u00e1 z\u00e1rove\u0148 mo\u017enos\u0165 prizva\u0165 si k pre\u0161etreniu aj konzultantov odborn\u00edkov z jednotliv\u00fdch medic\u00ednskych odborov, ktor\u00ed vypracuj\u00fa posudok. Na z\u00e1klade v\u00fdsledkov doh\u013eadu \u00farad nakoniec skon\u0161tatuje, \u010di bola zdravotn\u00e1 starostlivos\u0165 poskytnut\u00e1 spr\u00e1vne a \u010di bol teda podnet opodstatnen\u00fd. V pr\u00edpade, \u017ee k pochybeniu skuto\u010dne do\u0161lo, nemocnica \u010di lek\u00e1ri, ktor\u00ed pochybili, dostan\u00fa od \u00faradu pokutu. Jej v\u00fd\u0161ku stanovuje z\u00e1kon pod\u013ea z\u00e1va\u017enosti nedostatkov a ich n\u00e1sledkov.<\/p>\n<p>N\u00e1hradu \u0161kody \u00a0pre dotknut\u00fdch pacientov, pr\u00edpadne ich pozostal\u00fdch, v\u0161ak u\u017e \u00farad nerie\u0161i. Uplat\u0148ova\u0165 si ju m\u00f4\u017eu jedine v ob\u010dianskom s\u00fadnom konan\u00ed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Podnety\/s&#357;a&#382;nosti na poskytovanie zdravotnej starostlivosti Do p&ocirc;sobnosti &#381;ilinsk&eacute;ho&nbsp; samospr&aacute;vneho kraja patr&iacute; i rie&scaron;enie podan&iacute; podnetov ob&#269;anov na nespokojnos&#357; s poskytovan&iacute;m zdravotnej starostlivosti. Podnety s&uacute;&nbsp; vybavovan&eacute; pod&#318;a&nbsp; z&aacute;kona &#269;. 576\/2004 Z. z. o zdravotnej starostlivosti, slu&#382;b&aacute;ch s&uacute;visiacich s poskytovan&iacute;m zdravotnej starostlivosti&nbsp;<a class=\"read-more\" href=\"https:\/\/www.donsp.sk\/donsp\/informacie\/podnetystaznosti-na-poskytovanie-zs\/\"><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"0","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-4124","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/pages\/4124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/comments?post=4124"}],"version-history":[{"count":1,"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/pages\/4124\/revisions"}],"predecessor-version":[{"id":6940,"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/pages\/4124\/revisions\/6940"}],"up":[{"embeddable":true,"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/pages\/7"}],"wp:attachment":[{"href":"https:\/\/www.donsp.sk\/donsp\/wp-json\/wp\/v2\/media?parent=4124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}